Política de reembolso

Returns are for Store Credit only. 

We have a 30 day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.


There are certain situations where only partial credit is granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed as STORE CREDIT ONLY

  • All returns must be received *within 30 days* of the purchase date.
  • Items should be  unworn,  unwashed,  undamaged, and returned in their original packaging where possible.
  • FINAL SALE items are not eligible for return. See list below.
  • Orders cannot be changed, modified, or canceled after checkout.

 

FINAL SALE:

  • Sale Category or items discounted 30% or greater
  • BOGO, Doorbusters, etc. 
  • Hats or Hair Accessories
  • Intimates, Tights or Hosiery
  • Jewelry
  • Swimwear missing, unattached sanitary liner
  • **Items returned in poor condition will be sent back to the customer as Final Sale.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@bodybyjne.com and send your item to: 4A2 TANA CT. Newark, DE 19702

Shipping
To return your product, you should mail your product to: 4A2 TANA CT. Newark, DE 19702

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

CANCELLING OR CHANGING YOUR ORDER

Once an order has been placed, it cannot be canceled or changed.